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Report a problem/repair


Please note that this facility only applies to customers living in our fully managed properties. Non managed properties should report to their landlord direct

To help us deal with any problems or repairs efficiently just enter your details as required and we will quickly respond the next working day.

If you smell gas you must ring the Gas emergency helpline on 0800 11 1999

For emergency plumbing please call 01243 820602

If you have a water leak and it is causing damage to the property you
should turn the water off immediately using the stopcock. If the leak is coming from the above or adjacent property, you must try to contact those occupants immediately and ask them to turn off their water & fix their leak.

If the leak is containable you should continue to report it online.


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