The Marks of a Respected agent
Whether you are a Landlord or Tenant probably the most important decision you will need to make when letting a property is to choose the right agent – one that you can trust and one that has genuine credentials
As an established company we have chosen to be accountable to these professional bodies. Not all agents want to be answerable for their actions. We do. This is a clear sign that you are dealing with a thoroughly reputable and respected agency.
There are more letting agents today than ever before and unless an agent has the required credentials you should think carefully about who you choose to do business with.
TENANCY DEPOSIT SCHEME – Membership No: G02803
Tenants deposits are all bonded securely within yhe Tenancy Deposit Scheme which is fully insured and industry approved. This is by far the best deposit scheme available from both the tenants point of view and the agent. Provided that there are no unresolved disputes at the end of tenancy, the deposit can be returned to all parties very quickly
THE PROPERTY OMBUDSMAN – Membership No: D03340
Member agents must follow the The Property Ombudsman Letting Code of Practice. This sets out the framework within which member agents must operate and the standards of service they must provide for both tenants and landlords.The Code is compulsory and is rigorously applied in our complaints handling.
The agent is required and has agreed to have Professional Indemnity Insurance to ensure that any compensation awarded to you can be paid.The agent is required and has agreed to have an in-house complaints system with written procedures; inform you how to refer any unresolved disputes to the Ombudsman and co-operate with any investigation by the Ombudsman.